Legal notice

■ Seller

TOKYO WEB, Inc.

■ Responsible Representative

Takeshi Kiyono

■ Address

Roppongi Mikawadai Building 5F, 4-8-7 Roppongi, Minato-ku, Tokyo 106-0032, Japan

■ Email Address

info@tkio.tokyo

■ Telephone Number

If you wish to contact us by phone, please send us an inquiry via email first. We will provide the telephone number in our reply.

■ Sales Price

The price of each product is displayed on the product page, including tax.

■ Additional Fees Required Other Than Product Price

  • Consumption tax (included in the displayed price)
  • Shipping fee (flat rate of 1,500 JPY regardless of quantity or destination)

■ Payment Methods and Timing of Payment

  • Credit Card: At the time of payment
  • Shop Pay: At the time of payment
  • Google Pay: At the time of payment
  • Apple Pay: At the time of payment

■ Delivery Time

  • Orders paid by credit card or other methods will be shipped within 3–5 business days after the order is confirmed.
  • Delivery is limited to within Japan. We do not ship internationally.

■ Returns, Refunds, and Cancellations

  • Please refer to our Refund Policy for details on returns and refunds. We do not accept returns or refunds due to customer preferences.
  • Orders cannot be canceled once payment has been completed or confirmed.
  • For bank transfers, if payment is not confirmed within 7 days from the order date, the order will be automatically canceled.