Legal notice
■ Seller
TOKYO WEB, Inc.
■ Responsible Representative
Takeshi Kiyono
■ Address
Roppongi Mikawadai Building 5F, 4-8-7 Roppongi, Minato-ku, Tokyo 106-0032, Japan
■ Email Address
info@tkio.tokyo
■ Telephone Number
If you wish to contact us by phone, please send us an inquiry via email first. We will provide the telephone number in our reply.
■ Sales Price
The price of each product is displayed on the product page, including tax.
■ Additional Fees Required Other Than Product Price
- Consumption tax (included in the displayed price)
- Shipping fee (flat rate of 1,500 JPY regardless of quantity or destination)
■ Payment Methods and Timing of Payment
- Credit Card: At the time of payment
- Shop Pay: At the time of payment
- Google Pay: At the time of payment
- Apple Pay: At the time of payment
■ Delivery Time
- Orders paid by credit card or other methods will be shipped within 3–5 business days after the order is confirmed.
- Delivery is limited to within Japan. We do not ship internationally.
■ Returns, Refunds, and Cancellations
- Please refer to our Refund Policy for details on returns and refunds. We do not accept returns or refunds due to customer preferences.
- Orders cannot be canceled once payment has been completed or confirmed.
- For bank transfers, if payment is not confirmed within 7 days from the order date, the order will be automatically canceled.